Detritus/Emergency restrooms

Emergency response

Your building just lost water. Here is what to do in the next hour.

Water loss is the emergency we hear about most. A main breaks, the county schedules a shutoff, or a commercial kitchen fails inspection—and the building still has to operate without plumbing. What happens in the first hour often decides whether the outage is an inconvenience or a shutdown.

If you are in it right now

Call (888) 588-2607. Same-day availability changes by the hour, so we need to talk through which nearby provider has equipment ready to move.

Have ready: the site address, roughly how many people are on site, whether you have a level spot with water and power access, and when the water is expected back.

Work through these four decisions

Units or a trailer

Portable units need no hookups and move fastest. Trailers give you flushing fixtures and sinks but need a pad, and usually water and power. If you do not know how long the outage will run, starting with units today and adding a trailer later can make sense.

How many, based on occupancy

Size against how many people are in the building, not against how many fixtures went offline. A regulatory minimum is a floor, not a plan. See how many units you actually need.

Where they physically go

The fastest orders are the ones where somebody has already walked the site. Can a truck reach the drop point? Is it level or behind a secured gate? Will placement block a fire lane or an ADA route? These details are where same-day orders usually stall.

Hand wash capacity

If plumbing is down, the sinks are down too. Food service, healthcare, and schools generally require handwash stations alongside the restrooms. They are also the item most often left off an emergency order.

What we have deployed during water outages

These past Detritus orders give you a practical starting point. Your site may need a different setup.

SituationWhat was deployedTimeline
Manufacturing plant, water main break8-stall restroom trailer with weekly service and water refillDelivered within one to two hours of the call
Distribution warehouse, shutoff pending, 250 people on siteThree 10-stall restroom trailers plus three hand wash stationsSame day where possible, next morning committed
Commercial kitchen, toilet outageFour flushable portable units, with the option to upgrade to a trailerDelivered within two hours of payment
500-unit condominium, scheduled county shutoffTwo ADA-accessible restroom trailers, one per building, with power on sitePlaced ahead of the shutoff date
Warehouse, main break across three buildingsFour to twelve standard units spread across three drop pointsSame day
School, plumbing failureFour-stall trailer with water and power, weekly rental that rolls if the outage extendsSame day

Configurations from Detritus service records. Pricing varies by market and by which provider has inventory available, which is why we quote rather than publish a rate.

Planned shutoffs are the easy version

If your utility has given you a date, you are in a much better position than the people calling us at 7 a.m. A scheduled shutoff lets us place the right equipment rather than whatever is closest, price it properly, and put it on site the day before.

The condominium example above is the model: county announced a July shutoff, the property manager called weeks ahead, and two trailers were positioned before the water went off. Nobody was scrambling.

Why the nearest provider may not be available

During an emergency, the nearest provider is often the one getting the most calls. A water main break affects a whole neighbourhood, so every facility on that main is calling the same two local companies at the same time, and those companies are already committed to their existing route.

We hold rate and coverage records for more than 7,700 providers across 5,900 cities. In an emergency, the useful question is not simply who is closest. It is who has units available and enough room in the route to deliver them. A longer provider list gives us more ways to find that opening.

Common questions

What do I do if my building loses water and we have to stay open?

First decide whether you need portable units or a trailer, how many people they must serve, and where they can go. Units need no hookups and are usually the quickest option. Trailers suit customer-facing or multi-day outages but need a level pad and, in most cases, water and power. Plan for the building's occupancy, not the number of fixtures that went offline. For same-day dispatch, call instead of emailing.

How fast can emergency portable restrooms be delivered?

Same-day delivery is realistic in many metro areas if the order is placed in the morning and payment clears. We have delivered an eight-stall restroom trailer within two hours of a call about a water main break, and we regularly place standard units the same afternoon. Rural delivery depends on where equipment is available, so call us for a current answer.

Portable units or a restroom trailer for a water outage?

Units if speed matters most, the outage is short, or the users are staff and crews. A trailer if the space is customer-facing, the outage runs more than a few days, or you need flushing fixtures and sinks. Trailers need a level pad plus water and power, or a holding tank and generator, which adds setup time. Many facilities start with units the same day and upgrade to a trailer once the outage timeline is known.

Who typically has this problem?

About one in five of our higher-value incoming calls involves a water outage. Callers have included a beverage manufacturer with a same-day leak, a distribution warehouse facing a shutoff with 250 people on site, a county courthouse with failed plumbing, a children's hospital, a school, a restaurant, and a 500-unit condominium preparing for a scheduled county shutoff.

Do we need hand wash stations too?

Usually. If the plumbing is down, the sinks are down too. Food service, healthcare, schools, and other health-code-sensitive sites generally need hand-washing capacity alongside the restrooms, and inspectors look for it.