Your portal
Every unit is a record you can pull up.
Active sites, upcoming deliveries, open invoices, and the service history behind every location. Plus the name and direct line of the person who owns your account.
How it works
Four stages run on every order, from a single restroom to a 573-unit program. None of them start with someone making a phone call to find out who covers the county.
Intake
Three channels, one queue. Whatever comes in gets priced against local supply and returns a quote, so nobody on your side learns a new process.
Send a site list, a drawing set, or a rough duration to your account manager. Most scopes come back the same day.
Request a new service against an existing site, or open a fresh location, without waiting on anyone.
Push orders from your procurement, field service, or facilities platform by API, file, or email. Same queue, same pricing.
The four stages
The site address is matched against coverage radius, rate card, insurance status, and service history for more than 7,000 providers we have already paid. That is why an unfamiliar county is not a research project. On our largest single site the match resolved to eleven providers working one program.
Pricing comes from what units actually cost in that market, drawn from our own paid transactions at the city level across more than 5,900 cities. Where there is no local history, we price from the nearest markets and the rate cards of providers whose radius reaches the site. Rates hold because they were never estimates.
Every unit becomes a tracked record: delivery, service cycle, swap, tonnage, removal. Service frequency runs on a schedule rather than a memory, and exceptions surface before you call. Unit counts scale with crew count instead of a fixed contract quantity.
Consolidated invoicing with your account rates applied automatically, split by entity, region, or cost center if you need it. Insurance certificates and vendor documentation are managed centrally. Your AP team sees one bill and ours sees the detail.
Your portal
Active sites, upcoming deliveries, open invoices, and the service history behind every location. Plus the name and direct line of the person who owns your account.
When it goes wrong
A missed pump or pickup shows up as an open exception in our system, not as a call from your superintendent. One named person owns it through resolution. The provider record carries the miss, which is what keeps the network honest over time.
Site list, services, durations. Coverage and pricing come back, usually same day.
Account rates, billing structure, insurance requirements, and portal access.
Units on site. Service schedules start. Your account manager is named and reachable.
Add sites, states, or services on the same agreement. No new sourcing cycle.
Common questions
Unfamiliar with a term? See the site services glossary.
How do you price a market you have not worked?
From the nearest markets and from rate cards already on file for providers whose coverage radius reaches the site. Most sites price against real local supply rather than a national average.
How do I place an order?
Email, the portal, or straight from your own system. Every channel lands in the same queue and returns a quote.
What happens when a service gets missed?
It surfaces as an open exception before your superintendent calls. One named person owns it to resolution, and the provider's record carries it.
How long does onboarding take?
A first order can be quoted same day in most markets. A multi-site program usually moves from scope to first delivery in one to three weeks.
Take the next step
A site list, a drawing set, or a rough duration. We come back with coverage, pricing, and a service schedule you can hand to procurement.