Detritus/Industries/Multi-site facilities

Facilities, procurement, and operations

Site services and waste programs for multi-location businesses.

For the people who buy and run service across a portfolio: facilities, procurement, and operations. Stores, distribution centers, offices, and remodels do not sit on one hauler’s routes. Detritus holds one customer agreement. Local providers do the work. The portfolio gets one invoice.

Last reviewed October 26, 2026.

The multi-site problem

A single location can hire the hauler that already runs that street. A portfolio cannot. The store, the distribution center, the office, and the remodel in another state are four coverage problems, four sets of insurance certificates, and often four invoices. Operations hears about a missed pickup from the store manager. Procurement hears about it when a region asks for another vendor to be added. Finance cannot see spend by site without collecting spreadsheets.

The unit value of each location is small. The accountability is not. Who we serve describes that facilities profile: every location is its own record, with its own schedule, provider, rate, and billing line.

One agreement and one invoice

Detritus does not own a yard. Local providers perform the service, and Detritus holds the customer agreement. Detritus quotes the work, keeps the service record, pays the provider, and bills you. How a hauler, a broker, and a managed network differ is the longer comparison. The short version for a portfolio: you are not introduced to a local company and left to manage it.

Billing is consolidated. Your accounts payable team sees one invoice, with the location detail behind it. The invoice can be split by entity, region, or cost center when the portfolio is not one legal entity. Account rates apply across locations instead of being renegotiated city by city. How an order is sourced, priced, dispatched, and billed is the workflow. Consolidated invoicing is the glossary definition.

Approved accounts can be offered Net 30, 60 or 90 payment terms. Payment terms are available to approved accounts only and are subject to credit review and approval. Detritus may require a deposit, prepayment or a credit card on file, and may set, change or withdraw terms at its discretion. Terms offered to any customer are set in the written agreement or quote; nothing on this page is an offer of credit. See the terms of use.

Coverage

Delivered work is in all 50 states and the District of Columbia, with service in 5,908 cities in 2025 and 7,700+ providers on record. Those figures are operating records, explained in the coverage whitepaper. Highest volume has been in California, Texas, Florida, Georgia, and Colorado. A new address is matched against coverage radius, rate card, insurance status, and service history. Where Detritus has no paid history in that city, the quote uses nearby markets and the rate cards of providers whose coverage reaches the site.

Coverage is not a claim that one fleet serves every city. It is a claim that the commercial relationship does not change when the local provider does.

Buyers with sites in Texas, California, Florida, Georgia, Ohio, North Carolina, Tennessee, or Missouri can see what Detritus coordinates in that state, and the rules that apply, on the coverage pages. Those pages are for a portfolio in the state. They are not city rental pages.

What each location needs

The agreement can hold more than waste. The services below are the ones already described on the site. A location gets the scope it actually needs, not a national package that ignores the building.

LocationWhat usually belongs on the agreement
StoreRecurring commercial collection, including front-load service, where the container stays and the truck empties it on a schedule. A roll-off when a remodel, fixture purge, or cleanout will not fit the recurring container. Separated recycling where cardboard, pallets, or another stream is pulled out. Septic pumping where the store is not on municipal sewer.
Distribution centerA compactor where volume is continuous and haul frequency is the cost. Roll-off containers for cleanouts and project debris. Separated streams for cardboard, pallets, and other material the building already sorts.
OfficeRecurring collection on a schedule, and a roll-off when a floor or a move-out produces debris the recurring container cannot take. The same account team and the same invoice as the stores.
RemodelRoll-off containers sized by material weight, not by how full the box looks. Separated streams where a diversion target applies. A remodel that has to report diversion needs a construction waste management plan, not only a container.

Front-load service is recurring commercial collection. A roll-off is delivered for a project or a cleanout and hauled when it is full or the rental ends. Recurring front-load, rear-load, and compactor service is on commercial waste collection. Stationary and self-contained compactors, and cardboard balers, are on compactors and balers. Container sizes and tonnage terms for roll-offs are on dumpster rental and the size guide. This page does not publish front-load sizes or monthly prices. The service catalog is on services.

Vendor management

You contract with Detritus. Detritus contracts with the local provider. You do not onboard that provider, and you do not pay it. Insurance status and vendor documentation sit on the provider record. A service failure stays on that record, which is what decides whether the provider gets the next job in the market.

Procurement still has to qualify Detritus. The trust and compliance page is where certificates of insurance, additional-insured endorsements, the W-9, entity identifiers, and supplier-portal registration are requested. Detritus completes onboarding in your system. References are released under a mutual non-disclosure agreement and with client consent.

Orders land in one queue whether they arrive by email, the customer app, or an API push from a procurement or facilities system. Adding a site or a service does not start a new vendor cycle.

Reporting

The customer app lists each site with its address, city, state, status, contacts, customer PO, service names, and last activity. Open a site and the units are there: dumpster, porta potty, or service, with the unit name, status, whether it is paid, the delivery date, the scheduled removal, the removal date, and, on a dumpster, the disposal material. The list filters by status, state, address, site contact, or service name. It does not filter by a date range. The same list downloads as a sites CSV or a PDF. A services CSV is one row per dumpster, rental, or service. One site downloads on its own.

On a dumpster, the customer app shows tons included and the additional-tonnage rate. When an overage has been billed, the account also shows additional tons and total tons, with the material and the delivery and removal dates. That is billing tonnage. Neither view shows a weight-ticket number, a facility name, a diversion rate, or a recycling percentage, and neither rolls spend up by location across invoices.

Invoices are a separate list. Each one shows the invoice number, the transaction date, the due date, the total, the balance, and the memo, and it can be downloaded as a PDF. The line items name the charge, the quantity, the price, and the service date. The breakdown is by site, so one invoice shows what that bill charged at each location. The list filters by paid, unpaid, or past due, and it can be searched by invoice number or deal name. When the record has them, the invoice shows the account manager’s name, title, email, and phone. A diversion report for a construction project is not one of these screens. It is assembled on request, as the construction waste management plan guide describes.

When service fails

Every unit on an account carries a service schedule. A missed pump or pickup opens as an exception before the store calls. One named account manager owns it through resolution. The provider’s record carries the miss. You do not have to find the local driver, and you do not open a ticket with a different company in each city.

A dry run is a trip where the provider arrives and cannot finish: the container is blocked, the gate is locked, the tank is inaccessible. Whether that trip is billed depends on the quote and on who is reconciling it. On a Detritus account the reconciliation sits with Detritus, not with each region.

What the record actually shows

One customer’s national program ran through 45 local providers in 22 cities, on one contract, one rate card, and one invoice. That is an operating record already published on the homepage. It is not a case profile. It does not name the sector, the duration, or which services were on the agreement, so this page does not invent them.

The facilities program that does have a profile is narrower than a full waste program. Profile D is septic pumping, repair, and assessment for retail stores that are not on municipal sewer: 480 local operators, 1,871 cities, 47 states, one rate structure, and one invoice. The client did not establish a vendor relationship with those operators. That profile is not a front-load or roll-off case, and it should not be quoted as one.

Other delivered programs are summarized on past performance. Our largest facilities account has run 2,500+ orders. That count is on who we serve. It is an order count, not a description of the services on the account.

Send the site list

Locations, the service each one needs, and how billing should split if the portfolio is more than one entity. We come back with coverage and a price. A single store that wants a container this week is a different door: Dumpster Rental Dogs quotes local roll-off rentals.

Common questions

Can one agreement cover locations in more than one state?

Yes. Detritus holds the customer agreement. Local providers perform the service. Delivered work is in all 50 states and the District of Columbia. The provider can change by city. The agreement, the account team, and the invoice do not.

Who is on the contract, Detritus or the local hauler?

Detritus. You do not contract with, onboard, or pay the local provider. Detritus quotes the work, keeps the service record, pays the provider, and bills you.

Is there one invoice for the whole portfolio?

Yes. Invoicing is consolidated, with location detail retained behind the bill. It can be split by entity, region, or cost center. Account rates apply across locations. Approved accounts can be offered Net 30, 60 or 90 payment terms. Payment terms are available to approved accounts only and are subject to credit review and approval. Detritus may require a deposit, prepayment or a credit card on file, and may set, change or withdraw terms at its discretion. Terms offered to any customer are set in the written agreement or quote; nothing on this page is an offer of credit.

Terms of use

What happens when a pickup is missed?

The service schedule is tracked, a miss opens as an exception, and a named account manager owns it through resolution. The provider's record carries the miss. You do not have to find the local driver.

Where do I get a certificate of insurance and a W-9?

From the trust and compliance page. Certificates are issued on request to info@detritus.us, with the certificate holder, the site or project, and any required endorsements. A W-9 for the current tax year is available on request. Detritus completes supplier-portal registration in your system.

Do you provide recurring trash service and roll-off containers?

Yes. Through the provider network, Detritus coordinates recurring commercial collection, including front-load service, and roll-off containers. The provider runs the route or the haul. Detritus manages the agreement, the service record, and the invoice. Front-load sizes and monthly prices are not published on this page.

What changed

Provider counts, cities served, the national-program figures, and the facilities order count are Detritus operating records already published on the site. Profile D is the national facilities portfolio page. This page does not add a customer name or a price. The payment terms above are not an offer of credit.