For procurement, facilities and sustainability teams
How a multi-location program is scoped, bid, priced and rolled out, from the site list to the first quarterly review. Local haulers do the work; we hold the contract, own the problems and send one bill.
Sites join in waves
An illustration of the phases, not a schedule. Timing is set with you per site.
Commercial dumpsters and compactors
Keith Bonneau
Account Executive, commercial dumpsters and compactors
Bidding recurring trash, recycling, compactor or baler service across your locations? Talk to Keith about the site list and how each site is serviced.
Scope
A multi-site bid goes wrong when each bidder fills the gaps differently. Write these down first, and every price answers the same question.
Every address in the program, with the site type: store, distribution center, office, plant or project.
Recurring collection, roll-offs, compactors, balers, recycling streams, portable sanitation or other site services. See what each location needs.
Current haulers, contract end dates, notice periods and automatic renewals. See waste contract terms.
Legal entities, regions and cost centers, and whether a PO number belongs on each site.
Service history, tonnage, diversion or ESG data, by site and for the whole program.
Site list template
The site list is the bid. Send the same columns to every bidder, and send it to us when you want coverage and a price.
| Column | What goes in it | Why bidders need it |
|---|---|---|
| Site ID and address | Your store or facility number, street, city, state and ZIP | Coverage and pricing are set by the address |
| Site type | Store, distribution center, office, plant, project | Sets the likely services and access |
| Service and equipment | Container type and size, compactor, baler or unit count, per stream | Prices the right equipment |
| Frequency | Pickups per week or service cycle, and on-call needs | Frequency is most of the recurring cost |
| Current provider and end date | Who services it now and when that contract can end | Sets each site's start date |
| Billing | Legal entity, region, cost center and PO number | Lets the invoice split the way you pay |
| Site contact and access | Name, phone, hours, gate or dock notes | Avoids failed first deliveries |
site_id, address, city, state, zip, site_type, service, container_or_unit, size, stream, frequency, on_call, current_provider, contract_end, notice_days, legal_entity, region, cost_center, po_number, site_contact, contact_phone, access_notes
Service levels
Service levels you can check later are the ones that get kept. Define each one in the RFP, the same for every bidder.
| Service level | What to define | What to ask for as proof |
|---|---|---|
| Scheduled service | Days, windows and frequency per site and stream | Service history per site |
| Missed service | How a miss is reported, who owns it and when it is made up | A named owner and the record of each miss |
| Extra and on-call service | How a site asks for one and how it is priced | A priced line on the rate sheet |
| Overages and contamination | When a charge applies and what documents it | Scale tickets, photos or facility notes |
| Equipment | Container condition, repairs and swaps | Request and completion dates |
| Reporting | What data, by site, how often | A sample report before award |
Our own practice on a missed pickup: we contact the hauler the same business day, a named account manager owns it until it is fixed, and the miss stays on the provider's record. The waste RFP template has a service level page you can adapt.
Pricing structure
How bidders commonly price a multi-site program. These describe structures, not our prices; which fits each site is settled in the quote.
| Structure | How it works | Where it fits | What to watch |
|---|---|---|---|
| Fixed monthly rate | One rate per container or service at a set frequency | Recurring front-load and rear-load collection | Extra pickups, overages and fees outside the rate |
| Haul plus disposal | A rate per haul, with disposal charged by the ton | Compactors and roll-offs | Scale tickets behind every ton |
| Unit and service cycle | A rate per unit for each service period | Portable toilets, hand wash and other rented units | Delivery, pickup and extra service lines |
| Program rate card | One set of account rates applied across locations | Portfolios that add and drop sites | How a new market is priced |
| Fees and surcharges | Fuel, environmental, contamination, overage and extra pickup charges | Every structure | Make every bidder price every line |
Once bills arrive, check them against the contract with the waste invoice audit.
Transition and rollout
Start in a few markets, prove the service levels, then widen. Each site starts when its current contract allows.
Send the locations, the service each one needs and how billing should split. We come back with coverage and a price.
Agreement, supplier setup in your system, certificates and account rates. See vendor onboarding.
Notice to current haulers on their contract terms, then a start date set site by site.
A few markets first. Once the service levels hold, the rest of the list follows in waves.
New sites join the same agreement without a new vendor cycle. Reviews start.
Reporting
Every location is its own record, so reporting is per site without a separate request. Sites, units and invoices export from the customer app.
For commercial dumpsters, compactors and balers, ask and we assemble waste data for your ESG waste reporting: tons by site and stream, tons diverted and landfilled, and the rate. GRI 306 asks for waste generated, diverted and directed to disposal, by composition.1
For construction and remodel projects, diversion reports list each stream, where it went and what it weighed.
Invoicing
Billing is consolidated. Your accounts payable team sees one invoice, with the location detail behind it. When the portfolio is not one legal entity, it can be split by entity, region or cost center.
Account rates apply across locations, so you get one rate card across sites. Approved accounts can be offered Net 30, 60 or 90, subject to credit review. Nothing on this page is an offer of credit.
You never pay a local provider. We pay every provider, including operators that will not accept standard terms.
Consolidated invoice
A sample layout, not a real invoice.
Governance
One owner on our side, the provider's record carrying its own performance, and a regular review on the calendar.
One escalation path with a named owner, instead of a ticket queue with a different company in each city.
Service failures attach to the provider record, and a miss affects whether that provider gets the next job in the market.
Ask us for the review cadence and agenda you want. We confirm what we can provide at the start.
Misses by site, extras and overages, invoice disputes, sites added or closed, and the diversion trend.
Common questions
Yes. We hold the customer agreement and local providers perform the service. The provider can change by city; the agreement, the account team and the invoice do not.
A site list with the same columns for every bidder, written service levels, a pricing form that makes each bidder price every fee line, contract terms and a scoring method.
We can take the scope you already have and source local providers for every site on one agreement. Call sales at (888) 588-2607 and tell us the sites and the services.
Site by site, as each current contract allows. Check notice periods and automatic renewals first, then set a start date for each site.
Yes. Invoicing is consolidated, with location detail behind the bill, and it can be split by entity, region or cost center.
Yes, for the commercial dumpsters, compactors and balers we arrange. Ask, and we assemble tons by site and stream from the hauler and facility tickets.
Ask us for the cadence and agenda you want. We confirm what we can provide at the start.
Locations, the service each one needs and how billing should split. We come back with coverage and a price.
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