Detritus/Past performance/Profile A
Past performance profile A · Renewable energy EPC
Utility-scale solar construction, northern New England. Sanitation, waste, potable water, ice, and consumables on one agreement across a 16-month build.
Download the PDFNo single provider in the region could cover peak demand. Coverage was assembled from nine providers under one client agreement, and the client never saw the seam.
| Measure | Delivered |
|---|---|
| Portable sanitation | 423 unit placements |
| Waste containers | 159 roll-off placements |
| Providers coordinated | 9, under a single client agreement |
| Peak month | 59 units placed |
| Service lines | Restrooms, hand wash, roll-off containers, potable water, packaged ice, lubricants, pallet recycling |
| Client interface | One named account manager, with 5 internal functions behind them |
Real events from the program record, offered as evidence of how exceptions were handled rather than a claim that none occurred.
| Event | Resolution |
|---|---|
| One client call raising seven items across five service lines: unit counts, an urgent water request, a hardware defect, consumable resupply, a new recycling requirement, and a scheduling complaint | Logged as a single request, decomposed and routed to each responsible function. Urgent water delivery confirmed with a firm date returned to the client. |
| Waste provider invoiced tonnage on containers the site reported as empty | Disputed provider-side. Charge not passed through. |
| Waste provider contacted the client directly regarding its own receivables and raised the prospect of a service hold on an active site | Routed to Vendor Relations and resolved provider-side. Site service was not interrupted and the client was not asked to intervene. |
| Client requested a dedicated pallet recycling stream after pallets began consuming container capacity intended for construction debris | Added as scope on the existing agreement rather than returned to the client to source. |
Rather than commit the program to one regional hauler, sanitation coverage was built from nine providers, each carrying the share its inventory and service radius could actually support. The client held one agreement and one rate card. Provider substitutions mid-program required no renegotiation on the client side.
As crews requested additional consumables, each was added to the same program rather than routed back to the client to source. Water, packaged ice, and lubricant refills were scheduled alongside sanitation service cycles on one invoice.
Sanitation unit placements by month. Placements, not peak simultaneous units on site; a swapped or relocated unit generates a new record.