Vendor Payment Guide
Detritus utilizes Bill.com to manage accounts payable (AP) and provide vendors with multiple secure, efficient payment options. At no additional cost to our providers, this streamlined process strives to ensure you are paid securely, timely and with full visibility into every step. All payment timing begins from the processing date, not the date of invoice receipt.
How It Works
Option 1
ACH / ePayment
Funds deposited directly into your bank account after processing.
⏱ 2–3 Business Days After Processing
Option 2
Virtual Card
A one-time-use card number emailed to you, loaded with the exact approved invoice amount.
⏱ Next Business Day After Processing
Option 3
Check
Mailed via USPS to your registered business address.
⏱ 7–14 Business Days After Processing
- Automated Workflows: Invoices emailed to accounting@detritus.us flow directly into our ERP, which is integrated with Bill.com for streamlined processing. Include "Invoice" in the subject line for proper routing.
- Secure Platform: All transactions are encrypted and tracked for transparency and fraud protection. ACH account details are maintained securely by vendors in their Bill.com portal — Detritus does not store this information.
- Vendor Portal: Log in anytime to view invoice status, payment dates, and history. You'll receive a portal invite once your account is set up.
How To — Step-by-Step by Service Type
🗑️ Dumpsters
- Set Up Your Bill.com Portal. First Time Only — Select your preferred payment method — ACH, virtual card, or check. You'll receive an email invite once your vendor account is created.
- Submit Your Invoice. Email to accounting@detritus.us with "Invoice" in the subject. Include: dates of service, site address, Deal # (e.g.,
D-00001234), Unit # (e.g.,DO-0000123). - Invoice Review & Approval. Our AP team reviews your invoice against the associated work order. Monitor status anytime in your Bill.com vendor portal.
- Payment Issued. Payment is sent via your selected method from the processing date — ACH (2–3 days), Virtual Card (next business day), Check (7–14 days).
- Extras & Overages. Separate Invoice Required — Additional tonnage, extra haul days, or misc fees require a separate invoice + receipts sent to accounting@detritus.us before payment can be issued.
🚻 Portable Restrooms & Other Site Services
- Set Up Your Bill.com Portal. First Time Only — Select your preferred payment method — ACH, virtual card, or check. You'll receive an email invite once your vendor account is created.
- Submit Your Invoice. Email to accounting@detritus.us with "Invoice" in the subject. Include: dates of service, site address, Deal # (e.g.,
D-00001234), Unit # (e.g.,PU-0001234). - Invoice Review & Approval. Our AP team reviews your invoice against the associated work order. Monitor status anytime in your Bill.com vendor portal.
- Payment Issued. Payment is sent via your selected method from the processing date — ACH (2–3 days), Virtual Card (next business day), Check (7–14 days).
- Extras & Additional Services. Separate Invoice Required — Additional units, additional services, or misc fees require a separate invoice + receipts sent to accounting@detritus.us before payment can be issued.
Benefits for Vendors
Faster PaymentsACH and virtual card arrive more quickly than paper checks.
Real-Time VisibilityTrack invoice approval and payment status in your vendor portal 24/7.
Reduced PaperworkDigital invoicing and electronic remittances for all transactions.
Secure & ReliableEncrypted transactions. Automated scheduling means on-time payments.
📌 Universal Rules — Bill.com
⚠ Always Follow These Guidelines
Include "Invoice" in your email subject line when sending to accounting@detritus.us to ensure proper routing into our ERP system.
Include complete job details on every invoice: dates of service, site address, Deal # (e.g.,
D-00001234), and Unit # (e.g., DO-0000123 for dumpsters or PU-0001234 for portable units).Extras require a separate invoice and receipts before payment can be issued. Do not assume extras will be included in a standard payment without proper documentation on file.
All payment timelines run from the processing date — not the invoice receipt date. Use your Bill.com portal to monitor real-time status.
Questions? Contact accounting@detritus.us or reach out to your Detritus rep directly.
Detritus uses Divvy to pay vendors immediately upon work order confirmation via a virtual card pre-loaded with the agreed-upon rate. Payment is triggered when you confirm the work order — no waiting, no invoicing for standard jobs. All payment timing begins from the confirmation date.
Why It Works
- Payment is Immediate. Confirming your work order triggers payment — no delay after confirmation.
- Virtual Card Pre-Loaded Per Job: The card Detritus associates with your billing is loaded with the agreed-upon rate for each specific job when the work order is issued.
- Recurring Card for Long-Term Units: Card information is recurring for new orders and long-term units until the card's expiration date — no re-enrollment per cycle.
- Extras & Fees Require Invoices First: Additional tonnage, days, services, units, or misc fees must be invoiced with receipts before the card can be charged for those amounts. Send to accounting@detritus.us.
How To — Step-by-Step by Service Type
🗑️ Dumpsters
- Wait for the Work Order. Do not proceed with delivery until you have received an official work order from Detritus.
- Review the Rate. Confirm the amount matches what was agreed upon with the sales rep — including delivery date, haul rate, taxes, and credit card fees.
- Confirm & Charge. If the rate is correct, tap ✓ Confirm. You will be prompted to charge the card only for the rate shown on the work order.
- Rate Looks Wrong? Click Notify Us and wait for a Detritus rep to correct the work order. Never short-charge or overcharge on your own.
🚻 Portable Restrooms & Other Site Services
- Wait for the Work Order. Do not proceed with delivery until you have received an official work order from Detritus.
- Review the Rate. Confirm the amount matches what was agreed upon with the sales rep — including delivery date, delivery/pickup fees, taxes, and credit card fees.
- Confirm & Charge. If the rate is correct, tap ✓ Confirm. You will be prompted to charge the card only for the rate shown.
- Long-Term Units (28-Day Cycle): A follow-up email checks on active units at the start of each cycle (starting the day of delivery). If the unit is on site and the cycle rate is correct, tap ✓ Confirm to charge the cycle rate shown.
- Rate Looks Wrong? Click Notify Us and wait for a Detritus rep to correct the work order. Never short-charge or overcharge on your own.
⚠️ Extras & Additional Fees: Invoices and receipts for any extras must be submitted and on file before the card can be charged for those amounts. Do not charge the card for extras without prior invoice approval. Send to accounting@detritus.us.
📌 Universal Rules — Divvy
⚠ Always Follow These Guidelines
Never deliver without a work order. Delivery should only happen after you have received an official Detritus work order.
Never adjust rates on your own. If the rate looks incorrect or incomplete, click Notify Us and wait for Detritus to confirm the correction before proceeding.
Never short-charge or overcharge. Only charge the exact amount shown on the confirmed work order.
Extras require a separate invoice and receipts before the card can be charged. Unauthorized card charges for extras will be declined. Submit documentation to accounting@detritus.us first.
Payment timing is from the confirmation date — immediate for standard confirmed jobs; as soon as possible once supporting invoices and documentation are received for extras.
Questions? Contact your Detritus sales rep or email accounting@detritus.us.
Get In Touch
Questions About Your Payment?
Our accounts payable team is ready to help with invoice status, payment setup, portal access, and anything else you need to get paid on time.
Accounts Payableaccounting@detritus.us
Submit an InvoiceEmail with "Invoice" in subject line
Vendor PortalLog in at Bill.com